FAQs

How to start with making a payment?

You are requested to fill in this form with details of amount, description, your billing address. After successful submission of this form, you shall be redirected to a secured payment environment where you can enter your card details and confirm payment.

What should I enter in Description field?

Some of examples for writing in this field could be : Editing Service, Research Consultation, Formatting and Layout service, Chapter 3 editing. You can write in about 5-6 words about the service for which you are making payment.

Which modes of payment are accepted here?

You will be able to pay using Master card, Visa and American Express card.

Will I get a receipt for the payment made?

Yes, you will receive an auto generated payment receipt from our Payment Gateway Company after successful completion of payment.

Can I pay using my friend's card?

Yes, you can, however, we may ask for scanned copy of your friend's id proof and address proof for security reasons

My payment is being declined; however, I have sufficient funds in my account. What should I do?

This could be due to temporary technical issue with our payment gateway. You can try again in 30 minutes or write in to us at contact@redmarkediting.com

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